** Commercial Phone Service Degraded **
Commercial phones at the clinic are degraded due to a problem with the service provider.  Patients may experience difficulty trying to reach staff at the clinic via phone.  

* Pharmacy Refill Line *
- Patients are experiencing trouble connecting with the current Pharmacy refill line ending 0570.
- Pharmacy patients seeking refills should call 252 - 380 - 2424 until the telephone problem is resolved.

Patients are encouraged to message their provider through MHS Genesis until the problem is resolved.
 

Department of Defense Medical and Dental Reimbursement Rates 

Learn more about being reimbursed for medical and dental expenses.

 

DHA’s Commitment to Serving Every Person with Equal Dignity and Respect

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, policies that maintain formal and informal processes for patients to undertake when they believe otherwise.

References

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities
DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities
Don't forget to keep your family's information up-to-date in DEERS.