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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

***Update***

Naval Health Clinic Cherry Point will remain closed Wednesday, February 4. No patient services will be available.

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**Update**

Naval Health Clinic Cherry Point will be closed Tuesday, February 3, 2026. No patient services will be available.

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As we are all watching the weather inbound to impact Eastern North Carolina this weekend.

Out of an abundance of caution, Naval Health Clinic Cherry Point will be closed for clinical operations Monday February 2, 2026. NHC Cherry Point will reassess Monday for the following days.

Naval Health Clinic Cherry Point clinics, pharmacies, lab, and administrative offices will be closed.

All scheduled clinic patients will be rescheduled. Patients with appointments will be contacted for rescheduling. While every attempt will be made to reach patients, if contact not made patients may contact the Naval Health Clinic Cherry Point Appointment Call Center which will remain open Monday, Feb. 2 from 7 a.m.-5 p.m. for rescheduling (910-450-4357, Option #1). Virtual appointments are also an option; speak with the Appointment Call Center for virtual appointment availability.

Please note, all operations are subject to change due to weather developments. Naval Health Clinic Cherry Point is working to send message out through Social Media as well.

Naval Health Clinic Cherry Point Recognized with Top Ambulatory Surgery Center Award

In late 2025, Naval Health Clinic Cherry Point received national recognition for its dedication to patient care and safety. The Leapfrog Group recognized Naval Health Clinic Cherry Point on Monday, December 15, 2025 as a recipient of a Top Ambulatory Surgery Center Award, marking the first time a military clinic earned the honor.

Click to Read More

Naval Health Clinic Cherry Point Institutes Chaperone Policy

Patients receiving care at Naval Health Clinic Cherry Point can now request a chaperone for any physical exam, medical visit or dental procedure in accordance with a recently published Defense Health Agency policy.

Click to Read More

TRICARE Publications Available to Patients

Click the link to view all the TRICARE publications available to patients

View the Publications

My Military Health: Improving the Patient Experience

Great health care is more than just appointments and treatments. With My Military Health, you’ll enjoy a simpler health care experience – with more opportunities for virtual care. Powered by advanced digital tools, My Military Health helps you engage in your health when, where, and how you need to. Learn more about DHA's New Model of Care!

Your Opinion is a Superpower!

Your Opinion is a Superpower! Feedback through JOES and ICE helps us improve your patient experience. If you see a provider here, look for an email from a Health.mil account with your survey link.

What is JOES?

Visit our New Virtual Education Center!

The Defense Health Agency’s Virtual Education Center is an online educational platform with more than 50,000 resources covering 60 medical topics. The Virtual Education Center puts the power in your hands to research health topics before you talk to your provider.